We strive to ensure your Journey Fragrances delivery arrives to you in the same perfect condition in which it was made, packaged and sent.
This is why every Journey Fragrances luxury soy wax candle comes individually packaged in its own stylish matte white box. Our boxes are designed to be shipped and include a protective inner liner to reinforce and protect your candle.
For larger deliveries we box up the complete order as one to avoid damage to individual products. If required, we will also use bubble wrap to protect the contents of the parcel with extra padding.
Our mailing bags are stamped with a “fragile” sticker to alert couriers to safe handling requirements.
If for any reason your Journey Fragrances delivery arrives in less than perfect condition, please contact us and we will work to rectify the problem.